Privacy Policy for Casca.ai
Effective Date: January 3, 2022
- Introduction
Welcome to Casca.ai! This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you download and use our mobile application (“App”). By using the App, you agree to the practices described in this policy.
- Information We Collect
- Personal Information: When you create an account on Casca.ai, we collect your name, email address, and contact information. This information is used solely create and manage your account.
- Audio Data: Our App enables you to record conversations for your professional evaluation. The audio data you record is encrypted using advanced security measures as it is transmitted to and from your device and stored securely in Azure data lake for access both by the user as well as our algorithmic evaluation tools.
- Usage Data: We automatically collect information about your interactions with the App, including device type, operating system, app usage, and interactions. This information is utilized strictly to enhance our services, optimize user experience, and identify areas for improvement.
- How We Use Your Information
We utilize the collected information for various purposes:
- To provide and enhance our services, including generating accurate transcripts and evaluations of recorded conversations.
- To personalize your experience within the App by tailoring content and features to your preferences.
- To communicate important updates, promotions, and relevant news about Casca.ai.
- To analyze usage patterns and trends, helping us make informed decisions to improve the functionality and user experience of the App.
- Sharing Your Information
We uphold a strict policy of not sharing your personal information with any third parties. However, we may share audio data and AI evaluation results with management within your organization for training and improvement purposes. External third parties are not granted access to this information.
- Data Security
Your data security is our priority. We employ industry-standard security measures, including encryption during transmission and storage, to safeguard your information from unauthorized access, alteration, or disclosure. While we utilize industry-standard security measures, we remind users that all data transmission over the internet carries some degree of risk.
- User Consent
Your use of Casca.ai implies your explicit consent to record conversations and have them evaluated by our AI model. We do not record or process conversations without your informed consent. If you do not wish to record conversations or participate in AI evaluations, you should refrain from using the App for those purposes.
- Data Retention
Audio data is retained for a period of 6 months, unless you specify a different retention period. After the designated period, the data is automatically and permanently deleted from our systems.
- Your Choices
Your control over your data is important; you can easily access your recordings and AI evaluation results as well request deletion of specific recordings or all data by contacting us.
- Access: You can access the transcripts and AI evaluation results within the App’s user interface.
- Deletion: Upon request, you can request the deletion of specific recordings or all data by contacting us at wnehrboss@casca.ai. Please note that this is subject to any legal obligations or legitimate business interests.
- Changes to this Privacy Policy
We reserve the right to update and modify this Privacy Policy as needed to reflect changes in our practices and legal requirements. Changes will be communicated through the App or posted on our website.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at wnehrboss@casca.ai or 540-748-4142. We are here to assist you.
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