FAQ
Frequently Asked Questions
Our Mission
In an increasingly online world, human interaction is a critical tether to traditional bricks-and-mortar retail. Unfortunately, the importance of this medium of connection is often neglected. Where should be engaging, uplifting interactions are robotic transactions that leave both customers and employees devoid of the positivity which belongs in every interaction. Our goal is to help to restore this positivity to retail. By providing the tools that enable smarter, data-forward training and team-building strategies, we provide the foundation for a new service paradigm, one that finds the humanity in the customer-employee interface.
General Questions
Manni is the name of our suite of retail in-store analytics services. It includes Manni Upsell, Manni Satisfy, and Manni Profile.
First, we install small devices in your retail store to gather data, typically located near points of sale. These devices then relay analytics which can be viewed by management via our online dashboard.
Absolutely! In fact, Manni is optimized to integrate the data across various locations simultaneously in order to provide actionable analytics for chain-wide decisions.
Manni works in real time, so you can access live data via your dashboard.
Availability
Typically a full installation of the Manni devices in a single location takes less than half an hour.
Yes, we offer all three Manni services simultaneously, or any subset.
Pricing is entirely case-dependent. Please contact our sales team at sales@manni.ai to get more information.
Privacy
No. None of our devices store any information- audio or video. All analysis is done real time – just like a store manager.
No. Because it processes data from multiple microphones, It only “hears” what your employees are saying and does not listen to customers.
All data is confidential and can only be accessed by authorized individuals affiliated with the client.