You have control over your data.

Requesting Data Deletion

To initiate a request for data deletion, including specific recordings or your entire account, please follow these instructions:

1. Contact:

  • Requests for data deletion should be directed to

2. Request Details:

  • In the body of the email, state your request for data deletion. Specify whether you want to delete specific recordings or your entire account.

3. Specific Recordings (if applicable):

  • If you’re requesting the deletion of specific recordings, provide the following details for each recording:
    • Recording title(s), if available
    • Date(s) of the recording
    • Conversation title(s) or topic(s)

4. Provide Account Information:

  • Include the following information to help identify your account:
    • Account Username
    • Account Email Address
    • Team ID. Accessible in the my profile page on the Casca app.

6. Contact Information:

  • Include your full name and any relevant contact information.

7. Response:

  • After sending the email, you should receive a response confirming the receipt of your request and outlining any necessary steps or timelines for processing.